Privacy Policy
Effective Date: January 24, 2025
Introduction
AmigoID FZ-LLC ("we,""our," "us") values your privacy. This Privacy Policyexplains how we collect, use, disclose, and safeguard your information when youuse our electronic Know Your Customer (eKYC) mobile application (the"AmigoID Glimpse" App). Please read this policy carefully. By usingthe App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect and process the following types of information:
1.1 Personal Information
• Full name
• Date of birth National
• ID/passport details
• Address
• Phone number
• Email address
1.2 Biometric Information
• Facial recognition data for identity verification
• Fingerprint data, if applicable
1.3 Device Information
• Device model, operating system, and unique device identifiers
• IP address
• App usage data
1.4 Other Information
• Photos or documents you upload for verification purposes
• Communication data when you contact us for support
2. How We Use Your Information
We use your information for thefollowing purposes:
2.1 To verify your identity and complywith legal and regulatory requirements.
2.2 To provide, operate, and improvethe App’s functionality.
2.3 To communicate with you about youraccount, updates, or support requests.
2.4 To detect and prevent fraudulentactivity or security breaches.
2.5 To comply with legal obligationsor respond to lawful requests by public authorities.
3. Sharing Your Information
We may share your information with:
3.1 Service ProvidersThird-party vendors who assist with identity verification, cloud storage, andanalytics. These providers are bound by confidentiality agreements and only useyour information as instructed.
3.2 Regulatory AuthoritiesGovernment or law enforcement agencies to comply with legal requirements.
3.3 Affiliates Our affiliatedentities for purposes consistent with this Privacy Policy.
3.4 Business Transfers In theevent of a merger, acquisition, or sale of assets, your information may betransferred to the acquiring entity.
4. Data SecurityWe implement technical,administrative, and physical safeguards to protect your information. However,no method of electronic transmission or storage is 100% secure, and we cannotguarantee absolute security.
5. Your Rights
You have the right to:
5.1 Access and obtain a copy of yourinformation.
5.2 Request corrections to yourinformation.
5.3 Withdraw your consent for dataprocessing, where applicable.
5.4 Request the deletion of yourinformation, subject to legal and regulatory obligations.
6. Data Retention
We retain your information for as longas necessary to fulfill the purposes outlined in this Privacy Policy or asrequired by law.
7. Children’s Privacy
The App is not intended for childrenunder the age of 18. We do not knowingly collect personal information fromchildren. If we become aware that a child’s information has been collected, wewill delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy fromtime to time. Any changes will be effective upon posting the updated policy inthe App. We encourage you to review this policy periodically.
9. Governing Law
This Privacy Policy is governed by andconstrued in accordance with the laws of the United Arab Emirates. Any disputesarising from or in connection with this Policy will be subject to the exclusivejurisdiction of the courts of the United Arab Emirates.
10. Contact Us
If you have questions or concernsabout this Privacy Policy, please contact us at:AmigoID FZ-LLC
Premises No. HD83A, In5 Tech, Dubai Internet City, Dubai, United Arab
Emirates.PO Box: 73000
Email: admin@amigoid.com
This Privacy Policy is governed by andconstrued in accordance with the laws of the United Arab Emirates. Any disputesarising from or in connection with this Policy will be subject to the exclusivejurisdiction of the courts of the United Arab Emirates.
